Frequently Asked Questions

What areas do you serve?
We proudly serve residential and commercial properties across Upstate, NY, including Troy, NY, Albany, NY, Clifton Park, NY, Schenectady, NY, Latham, NY, Colonie, NY, East Greenbush, NY, Rensselaer, NY, Waterford, NY, Cohoes, NY, Watervliet, NY. Contact us to confirm availability in your neighborhood!

How often can you clean my yard?


We offer flexible scheduling to fit your needs: 2x weekly, weekly, bi-weekly, monthly, or one-time cleanups. No contracts—you choose what works best for your pup and your lifestyle!

Is your service safe for pets and kids?


Absolutely! We use pet-safe, eco-friendly deodorizers and sanitize your yard without harsh chemicals. Your family’s safety is our top priority.

What’s included in a standard cleanup?


We manually remove all dog waste, sanitize the area (upon request), and apply odor-neutralizing treatments. For commercial properties, we also handle station maintenance and garbage removal.

Do I need to be home during service?


Nope! Most clients provide gate/door codes or instructions for access. We’ll notify you once the job is done.

How do you handle bad weather?


We work rain or shine! If extreme weather (e.g., heavy snow) requires rescheduling, we’ll contact you in advance.

Are your disposal methods eco-friendly?


Yes! We follow environmentally responsible practices and comply with local waste disposal regulations.

Can I get a discount for multiple dogs?


We offer custom pricing based on yard size, number of dogs, and frequency. Mention your pups when booking for a tailored quote!

Why choose Gold Scooper over DIY cleanup?


Save time, avoid the mess, and enjoy a consistently clean yard! Our 5-star-rated team uses professional tools and techniques to keep your space hygienic and odor-free.

What if I’m not satisfied with the service?


Your satisfaction is guaranteed! If you’re unhappy with any cleanup, contact us within 24 hours for a free re-service.

Have more questions?
Reach out at contact@goldscooper.com , 518-288-8287 or visit our Contact Page —we’re happy to help! 🐕💛

Serving Upstate, NY with pride, one scoop at a time!